Hytera DMR Smart Dispatch
Developed in accordance with the digital ETSI radio standard DMR, the Hytera SmartDispatch application is designed as an efficient communication and support tool to manage and direct all of your DMR conventional Tier II radio subscribers. With its client-server architecture, its modular design and its Voice-over-IP support (VoIP), Hytera Smart Dispatch offers you the latest dispatching features in one software solution.
Online / Offline status message
The radios in the DMR system can be configured so that they transmit their status to SmartDispatch – regularly and automatically. This information enables SmartDispatch to monitor the online or offline status of each subscriber in the radio system. If necessary, the status query can also be performed manually via the SmartDispatch client.
Support for all call types
SmartDispatch supports all available call types: individual call, group call and include call. Each SmartDispatch client is capable of coordinating up to 16 voice channels.
Radio Disable / Enable
Radios can be disabled and enabled again from the control room using SmartDispatch. For example, if the radio is lost or stolen, it can be remotely disabled so that it can no longer register in the radio network and cannot make or receive any calls or text messages.
Position detection via GPS
SmartDispatch is capable of querying the exact location data of all GPS-enabled radios in the DMR radio system. This information can be queried manually when needed, as well as periodically, using a corresponding radio configuration.
SmartDispatch can send and receive standard DMR text messages. A text message can be sent to a single radio as well as a group of radios. A user-friendly, chat-oriented user interface serves as the display for the text messages. All of the incoming and outgoing text messages are permanently stored in the SmartDispatch database. Text messages sent to offline radios are stored and then forwarded when the radio comes online.
Voice recording and playback
All incoming and outgoing calls are logged by the SmartDispatch server. Besides all of the DMR voice calls, this also includes calls made to the public telephone network (PSTN). All calls can be replayed and analysed at a later time.
Statistics and analysis
With the help of SmartDispatch, various statistics and analyses can be generated, such as call analyses, status or tracking reports, etc.